Free Kitchen Design FAQs

To assist our designers in helping you layout your kitchen, it is helpful for them to reference an architectural plan, CAD model, previous design plans or quotes. If you do not have this information, simply filling out our design form is often enough to help our designer get started.

Your designer will be available by either phone or email.

It is recommended that you begin working with a designer between two weeks and two months before your project is scheduled to begin. This will give your designer enough time to provide you a layout as well as account for lead time in shipping your cabinets.

We currently do not offer a kitchen measuring service. Please use our design form for assistance in measuring your kitchen.

You can speed up the design process by reviewing the cabinet lines we offer and having a sense of which lines interest you. Ordering a sample door in advance can assist with this selection. Also, it is helpful to provide your designer with either a architectural plan, CAD model, previous design plans or quotes ahead of the design process.

It typically takes 1 - 2 business days to get your project assigned to a designer. This can sometimes take an extra day during our busy sale periods. If you have waited longer than 3 business days, please feel free to contact us directly.