Four Corners

Ordering Policies

By utilizing fourcornerskitchens.com, you are accountable for safeguarding the confidentiality of your account and password. You accept full responsibility for all activities conducted under your account. All transactions on the fourcornerskitchens.com website must be made by individuals aged 18 years or older. You affirm that all information provided is accurate to the best of your knowledge. fourcornerskitchens.com reserves the right to decline service, edit or remove content, terminate accounts, or cancel orders at its sole discretion.
Customers are responsible for ensuring the accuracy of all orders.
The accuracy of shipping details lies solely with the customer. Any additional costs or fees due to shipping errors are the responsibility of the customer.
All orders must be fully paid to be processed.
Cancelled orders are subject to a 20% restocking fee.

fourcornerskitchens.com employs third-party freight carriers and parcel delivery services. Carriers assume responsibility for orders during transit.
Orders typically process and ship within 5-15 business days (Monday to Friday), with possible earlier shipment.
Processing time excludes transit duration.
Delivery dates are not guaranteed by fourcornerskitchens.com and the company is not liable for unforeseen circumstances beyond its control, such as delays in transit or supply chain disruptions.
Shipping estimates generated by the website are non-binding. fourcornerskitchens.com reserves the right to adjust shipping estimates as needed to reflect changes in rates or fuel costs.

If your delivery address cannot be accessed by a 53' tractor trailer, a "straight truck" is required. Depending on item weight, a lift-gate may be necessary for unloading.
A lift-gate facilitates movement of items from ground level to tractor trailer height. Tractor trailers are designed for loading docks or forklift use.
Straight truck delivery is utilized for residences on dirt roads, dead ends, or locations unsuitable for a tractor trailer.
Availability of straight trucks varies by terminal. Customers may need to meet drivers at an accessible location or collect shipments from the destination terminal if a straight truck isn't available.

Upon arrival at the terminal, the third-party carrier will contact the customer to schedule delivery. Failure to arrange delivery incurs storage fees until delivery is completed.
Customers are liable for all storage charges incurred. (Local pickups at fourcornerskitchens.com incur a $35/day storage fee after 10 business days.).
Delivery acceptance requires the presence of a customer or authorized representative aged 18 or older.
Residential delivery denotes curbside delivery. Unless specified (e.g., assembled cabinet orders), items are not brought into the customer's home.
Customer cooperation may be necessary for unloading items from the truck.
Customers must inspect deliveries for visible damage or missing items in the presence of the driver.
Damages or missing items must be noted on the delivery receipt/bill of lading while the driver is present.
fourcornerskitchens.com is not responsible for unreported missing items on delivery paperwork.
fourcornerskitchens.com is not responsible for unreported missing items on delivery paperwork.
Vanity/counter tops must be inspected for damage upon delivery. Customers must refuse damaged vanity/countertops on delivery.
Concealed damages or missing items must be reported within 48 hours. Customers must inspect the entire order within 48 hours to report concealed damages or missing items.

Customers are advised to contact fourcornerskitchens.com Customer Service to initiate returns.
A return authorization request must be filed within 30 days of product receipt through the customer's fourcornerskitchens.com account or order page.
Returns after 30 days receive store credit (deducting applicable costs and fees).
Returned items must be in original packaging for acceptance.
fourcornerskitchens.com reserves the right to reject returns if items are not in proper condition.
Customers are responsible for return shipping costs.
Returns incur a 20% restocking fee.
Refunds (less applicable costs and fees) are issued within 30 days of return receipt and inspection.

Customers must document damages on delivery paperwork and file a claim via the "file a claim" link on the fourcornerskitchens.com homepage.
Concealed damages or missing items must be reported within 48 hours, with complete order inspection.
Claim requirements include order number, signed delivery paperwork with noted damages, photographs of damages (full parts/panels in .jpeg format), and a list of damaged items.
Replacement parts ship within 7-10 business days after claim filing.
Assembled cabinet claims are not honored if products are assembled or installed.
Warranty excludes damage from assembly accidents, misuse, or unauthorized servicing.

Website Imagery Disclaimer: Customers are urged to order samples to verify color, finish, and style before placing main orders. Returns based on dissatisfaction with website imagery may be rejected.
Natural Wood Disclaimer: Variations in wood color, grain, and response to environmental factors are natural and not considered defects.
Finishes/Glazes/Distressing Disclaimer: Variations in hand-applied finishes and glazes are not defects.
Touch-up Paint Disclaimer: Accuracy of touch-up paint on unfinished wood or different materials is not guaranteed.
Changes to Finishes or Product Design Disclaimer: fourcornerskitchens.com may modify products due to supplier changes without obligation to update previous product lines under warranty terms.